Returns & Exchanges
At Sector 9, we want you to be completely satisfied with your gear; if you are not 100% happy with your purchase, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your unused gear in its original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.
Receive Refund or Credit
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing